great service from friendly staff made my stay truly enjoyable with clean amenities

Helpful staff, clean room, enjoyable stay.

Tried it so you don’t have to!

The location was perfect. our lakeview room boasted a memorable scenery. Breakfast options were varied and well-presented.

Staff service was noticeably poor. check-in was confusing, and the noise from other guests disrupted our comfort. Cleanliness fell below acceptable standards.

All fine, but breakfast wasn't fresh.

The hotel had beautiful decor with purple accents, and the clean common areas were easily accessible. I appreciated the short distance to dining options and the serene atmosphere, which made my stay delightful and stress-free.

Improve noise control for a more restful night.

The hotel was conveniently located near major attractions, but

the actual stay fell short of expectations. While the room was clean and modern, the lack of proper customer service and issues with billing really overshadowed the positives.

My stay at Holiday Inn Express was quite satisfactory. The location was ideal for my business needs, providing easy access to main roads. The bed was exceptionally comfortable, allowing for restful sleep after long workdays. Additionally, the breakfast was impressive, featuring a variety of options including fresh fruit and baked goods, which fueled me for the day ahead.

A few minor issues with check-in staff demeanor.

my stay at holiday inn express was really enjoyable! the hotel is located close to the lake, making it a peaceful spot. the fitness center was great, with free weights and cardio equipment. the service stood out, as the staff was very accommodating and helpful during my stay.

can recommend

great location but disappointing room

The hotel's location provided easy access to the lake! I enjoyed the beautiful view from my room, which was peaceful and relaxing. The front desk staff offered friendly assistance upon check-in, helping me feel welcomed and settled in quickly.

Good place but needs improvements

Had a decent stay. The room was comfy, and the breakfast was better than I've had in some places. They charged for parking, which I think is a bummer, especially since you're already paying for a room. It’d be nice if they offered free water like other hotels do. The snack bar was a nice touch!

excellent access to parks and dining spots

During my stay, I loved how conveniently I could walk to John Paul Jones Park in just a few minutes, and the nearby Texas Land & Cattle Steakhouse made for a fantastic dining experience after a day of exploring. even though the check-in staff could have been friendlier, the overall stay had its positives.

Nice staff and clean rooms. Wi-Fi was spotty at times, which was frustrating.

My recent stay at the Holiday Inn Express in Garland exceeded my expectations! Friendly staff added warmth to the experience, and the clean, modern room made it feel like a home away from home. Only downside, I encountered noise disturbances during the night.

The location near Lake Hubbard provides quick access to nearby shops and restaurants, making it convenient for a weekend getaway. The gourmet sandwiches were a highlight of the dining experience. However, the room cleaning service was inconsistent. I had to repeatedly request cleaning and still returned to an unclean room multiple times. Additionally, the phone in the room was out of order, which left me without a way to communicate with the front desk when issues arose.